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Frequently Asked Questions
Please reach us at onceuponabounceco@gmail.com if you cannot find an answer to your question.
YES! We want to assure you that your safety is our top priority. Before each use, our softplay and bounce house equipment is thoroughly cleaned and sanitized yo ensure a safe and healthy environment for you and your guests.
Our softplay and bounce houses can be set up on a variety of surfaces, including grass, asphalt, concrete, and turf. However, in order to ensure the safety of all guests, we cannot set up on uneven or rocky surfaces. It's important to have a flat and level are for the equipment to be placed. If you have any questions about suitability of your desired location, please let us know and we will be happy to assist you.
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